Terms & Conditions
Last updated: March 2026
These Terms of Use of the Website (“Terms”) are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. These Terms are an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the Rules thereunder. These Terms being an electronic record are generated by a computer system and do not require any physical or digital signatures.
Introduction
The website www.romebeauty.in ("Website") is operated by ROME CORPORATION, a company incorporated under the Companies Act, 2013 ("Rome Corporation") having its registered office at Ghanshyam Enclave, New Link Road, Lalji Pada, Kandivali West, Mumbai, Maharashtra, India. Use of the Website and its services is governed by these Terms of Use (“Terms”).
By using the Website, users signify they have carefully read, understood and agree to be bound by these Terms. When users transact or browse through the Website or avail any service provided by the Website, in present or future, users accept and agree to be bound by these Terms, policies, guidelines and conditions of Rome Corporation’s service.
These Terms may be changed, altered, edited, amended, modified, reviewed, revised or substituted by Rome Corporation at any time with or without prior notice. Users are requested to read the Terms before using or accessing the Website.
Use of Website
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose except as expressly permitted by Rome Corporation. Rome Corporation and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at their discretion, including, without limitation, if Rome Corporation believes that user conduct violates applicable law or is harmful to the interests of Rome Corporation or its affiliates.
Eligibility
The user should have completed 18 years of age and be competent to enter into a contract under Indian contract law. Any user under 18 years of age who intends to avail the services of the Website should do so through his or her legal guardian in accordance with applicable law.
If any person is using the Website on behalf of any corporation, company, institution, association or other entity, the person should be authorized by such corporation, company, institution, association or other entity to use and access the Website.
Rome Corporation reserves the right to refuse access to use the services offered at the Website to new users or to terminate access granted to existing users at any time without according any reasons for doing so.
User Account
The user may browse the Website without registering with Rome Corporation. The user may need to set up an account with the Website before availing certain online services provided through the Website. The user can create an account by entering an email address and password or by using any permitted social media or other sign-in method made available by the Website ("Account Information"). The email address provided may not be verified by Rome Corporation; it is advisable for the user to provide a valid email address. The Website may set up an account and email the details of the account to the user at the email address provided. A user can then access the account on the Website. A user may also create and update an account through Customer Support where applicable.
A user may create one user account only, and no user is permitted to transfer or interchange the User Account. The list of user information required to be provided by the user, the manner of usage, protection and confidentiality of user information and account information are more specifically dealt with under the Website’s Privacy Policy. Users are requested to read the Privacy Policy in detail before sharing user information or creating an account.
User Jurisdiction
If the Website is used from outside India, it is entirely at the user’s risk. The Website makes no representation that its contents and other features are available or otherwise suitable for use outside India. If the Website is used and accessed from or in locations outside India, the user shall ensure that the usage of the Website is legal and valid under the applicable law of the user’s location. The user agrees to undertake all liabilities, responsibilities and consequences under applicable law in connection with the use of the Website from or in any location outside India. The user accessing the Website from any location outside India agrees and consents to enter into separate or additional terms as may be required by Rome Corporation at any time.
Proprietary Rights in Content
User acknowledges that the Rome Corporation website contains content, including but not limited to text, images, graphics, logos, typefaces, icons, audio, video and software, and other material (collectively "Content") that is protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. The compilation (meaning the collection, arrangement and assembly) of all Content on this Site is the exclusive property of Rome Corporation and protected by applicable copyright laws. All software used on this website is the exclusive property of Rome Corporation and protected by applicable copyright laws. The Content and software on this website may be used as a shopping and information resource where applicable. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the Content of this website is strictly prohibited.
Submission of Information or Content
Rome Corporation welcomes user comments, information and submissions (collectively, "Submission"). Rome Corporation, however, does not assume any obligation with respect to any Submission and no confidential or fiduciary understanding or relationship is established by Rome Corporation’s receipt or acceptance of any Submission. All Submissions become the exclusive property of Rome Corporation and its affiliates. Rome Corporation and its affiliates may use any Submission without restriction and the user shall not be entitled to any compensation.
Online Conduct
User agrees to use this website only for lawful purposes. User is prohibited from posting on or transmitting through the Website any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.
If Rome Corporation is notified of allegedly infringing, defamatory, damaging, illegal, or offensive content provided by a user, Rome Corporation may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such content from the Website.
Rome Corporation may disclose any content or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Website; or (iii) to protect the rights or property of Rome Corporation, its users or providers. Rome Corporation reserves the right to prohibit conduct, communication, or content that it deems in its sole discretion to be harmful to individual users, this website, the communities that make up ROME Beauty, or any rights of Rome Corporation or its affiliates or any other party. Notwithstanding the foregoing, Rome Corporation cannot ensure prompt removal of questionable content after online posting. Accordingly, neither Rome Corporation, nor its affiliates, nor any of their officers, directors, partners, employees, or agents, nor providers shall assume liability for any action or inaction with respect to conduct, communication, or content on the Website.
Disclaimers and Limitation of Liability
User agrees that use of this website is at the user's sole risk. Neither Rome Corporation, nor its affiliates, nor any of their respective officers, directors, employees, agents, third-party content providers, merchants, sponsors, licensors or the like (collectively, "Providers"), warrant that this website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this website, or as to the accuracy, reliability, or currency of any information, content, service, or merchandise provided through this Site.
THIS WEBSITE IS PROVIDED BY ROME CORPORATION ON AN "AS IS" AND "AS AVAILABLE" BASIS. ROME CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ROME CORPORATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ROME CORPORATION WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. Under no circumstances shall Rome Corporation or any other party involved in creating, producing, or distributing this website be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use this website, including but not limited to reliance by a user on any information obtained from the Website or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to Rome Corporation's records, programs, or services. User hereby acknowledges that these disclaimers and limitation on liability shall apply to all content, merchandise, and services available through this Site. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, user agrees that liability in such jurisdictions shall be limited to the fullest extent permitted by applicable law.
Offers and Promotions
From time to time, Rome Corporation may run promotional offers (including but not limited to free gifts, discounts, bundle offers, or other incentives) on the Website. Such offers are subject to change or withdrawal without prior notice at the discretion of Rome Corporation. Offers are typically not transferable and may be void if purchased, sold or bartered for cash. Specific terms for each offer will be communicated at the time of the offer. Rome Corporation reserves the right to exercise discretion and make determinations with respect to the applicability and fulfilment of any offer. No price adjustments will be provided for previous orders based on later offers unless expressly stated by Rome Corporation.
Where offers are linked to order value or specific collections, eligibility will be as stated in the offer. The brand reserves the right to modify the free product, size or variant in value-based offers. Offers are valid until stocks last or until the stated end date, whichever is earlier.
Grievance Officer
The name and contact details of the Grievance Officer to handle any complaints in relation to the sale of products or use of this Website are provided below. Complaints will be acknowledged within 48 hours (working days), and will be addressed no later than 1 month from the date of receipt of the complaint.
ROME Beauty – Grievance Officer
Email: grievance@romebeauty.in
Time: Monday–Friday, 11:00 AM to 6:00 PM (IST)
Assignment
The user shall not assign its rights or obligations under these Terms and the Privacy Policy to any third party.
Governing Law and Jurisdiction
The terms and conditions of this agreement shall be governed by Indian law. The courts in Mumbai, Maharashtra shall have exclusive jurisdiction to resolve any disputes arising out of or in connection with these Terms or the use of the Website.
Contact Us
For general queries or support:
ROME Beauty
Email: support@romebeauty.in
Phone: +91 84549 45447